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Privacy Policy

Last Updated: October 27, 2025

ScaledDebt ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Fill out our contact form or request a strategy call
• Subscribe to our newsletter
• Communicate with us via email or phone
• Create an account or sign agreements with us

This information may include:

• Name and company name
• Business email address
• Phone number
• Company information (size, monthly enrollments, budget)
• Business requirements and goals

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Date and time of visit

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide lead generation and media buying services to our B2B clients
• Communication: To respond to inquiries, schedule strategy calls, and provide customer support
• Marketing: To send newsletters, industry insights, and promotional materials (with your consent)
• Analytics: To analyze website usage and improve our services
• Compliance: To comply with legal obligations and industry regulations
• Business Operations: To manage client relationships and improve our services

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

• CRM and marketing automation platforms (GoHighLevel, HubSpot, Salesforce)
• Analytics providers (Google Analytics, Mixpanel)
• Call tracking services (Ringba, Retreaver)
• Email service providers
• Cloud hosting providers

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• 256-bit SSL encryption for data transmission
• Secure data storage with encrypted databases
• Regular security audits and updates
• Access controls and authentication protocols
• Employee training on data privacy and security

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing your data

To exercise these rights, please contact us at info@scaleddebt.com.

6. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

7. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). We process your data based on:

• Consent: You have given clear consent for processing
• Contract: Processing is necessary for our contract with you
• Legal Obligation: Processing is necessary for legal compliance
• Legitimate Interests: Processing is necessary for our legitimate business interests

8. Children's Privacy

Our services are intended for businesses and professionals. We do not knowingly collect information from individuals under 18 years of age.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Typically:

• Client data: Duration of relationship plus 7 years
• Marketing data: Until you unsubscribe or request deletion
• Analytics data: Up to 26 months

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

ScaledDebt
Email: info@scaleddebt.com
Phone: (564) 544-8770
Business Hours: Monday-Friday, 8AM-8PM EST

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.